Babybee Pram 9 Month Returns PolicyUpdated 3 days ago

Your Babybee Pram comes with free, 9 month returns, granted the product is in its original condition, with all packaging intact. Refund will be for the original purchase price of the pram and any accompanying accessories or spare parts purchased in the same transaction as the pram. This policy otherwise excludes accessories/spare parts purchased in a separate transaction. Original shipping payment will not be refunded.

Please make sure your pram and any accessories are returned in original condition. 'Original condition' means no signs of use or damage and the product has been re-packed how it arrived (i.e.: with all protective packaging to ensure no damage during transport). Understandably the box may incur some incidental damage during transport and when removing the tape, all we ask is that you take the best care you can when unpacking and re-boxing your pram. Prams and accessories that are not deemed to be in original condition cannot be accepted for a full return. Carefully set-up your pram from the comfort of your living room (inside testing only). If the pram is received and has clear signs of usage, a refund will not be paid. In this instance the customer will be responsible to pay for all shipping fees associated with the return as well as a $50 administration fee before the pram is sent back to them. If there is any damage to your pram when you have received it, please ensure you report this to us before sending it back.

This policy excludes returns for a different colour, different model or returns to take advantage of a variation in price. 

Return request must be made within 9 months of the original order dispatch date. To begin your Babybee return, contact our team at [email protected]. We are not able to accept returns for Babybee in store.